Welcome to our study materials.

This area contains documents that you need to download, print off and where necessary, complete the answers.   To do this, you need to research and find the missing information. Your Tutor will be able if you are experiencing any difficulty.

There are administration questions that you will need to provide oral answers.


  1. Learner Handbook
  2. Complaints Procedure
  3. Appeals Procedure
  4. Enrolment form

Health and Safety

This is about the safety of customers, staff and visitors visiting the shop.

  • Risk Assessment
  • Client
  • Shop

Client Care 

This is about being professional in the way we look after customers.

  • Communications
  • Expectations

Thai Massage

This is about the delivery of Thai Massage treatments.

  • Prepare
  • Provide

The Human Body

Anatomy and Physiology – Study about the organ systems of the human body will improve your knowledge and understanding of how the body works. We expect that this will help you to give a safer and better massage:

  • Cardiovascular
  • Digestive
  • Endocrine
  • Lymphatic
  • Muscles
  • Nervous
  • Respiratory
  • Skin
  • Urinary